Last updated July 10, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Yaka18 HQ
Attn: Returns
No 10, Paddock Close, Aylesbury, Buckinghamshire HP19 7BJ
United Kingdom

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Oil fragrance
  • food Items
  • Apparels

Please contact us at the contact details below for defective or damaged products to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Product must be returned in its original packaging
  • Product isn’t used or damaged
  • Product must have the receipt or proof of purchase
  • No, items on sale aren’t eligible for refunds
  • Users contact you for any questions regarding your Return & Refund Policy?

By email: [email protected]

Via Calling: 07588601630 – Working Hours 10.00 AM to 4.00 PM

 

QUESTIONS

If you have any questions concerning our return policy, please get in touch with us at: